I
consider myself a responsible adult. I make wise and frugal money decisions
every day. I decide to drive 5 more miles to the discount grocery store rather
than going to the more expensive store in my neighborhood. I decide to bring
lunch to work rather than go out and buy it. My husband and I decided to choose
a cheaper apartment and then move later rather than getting a larger apartment
now when we don’t need it yet. However, I can’t make a decision when I don’t
know there is a decision to be made.
I
got an email today saying there was a new claim filed in my health insurance
account. I pulled up my account to see a $64 charge I had no idea was coming. I
sat back in my chair shocked, dismayed, and confused. Wasn’t a yearly physical
supposed to be covered as a “preventative” measure? After some digging, I saw
the dreaded words: Lab Work. Ugh…
After
thinking about it, I did finally remember that she did a swab of some kind.
Should I have known that those 10 seconds would rack up? Probably. Was I
thinking about that at the time? Um, no.
You
see, here’s the problem. This is what my doctor said:
“Ok,
I’m going to do a swab now.”
This
is what she didn’t say:
“So,
I’m about 95% sure that you have X infection. If you’d like, I can do a swab to
be sure. The swab will cost you about $60, which is more than double the cost
of the antibiotic I’m going to prescribe. Would you like me to do a swab and
send it to the lab?”
Any
guess what my answer would have been? “Um, no, thank you.”
Give
me a choice. Tell me the costs. I’m an adult. I have a college education. I can
make decisions.
A quick Google Search just found a practice I wish all clinics would adopt: Price displays.
Example: The Surgery Center of Oklahoma
This clinic's motto is "You Can and Should Know the Price." Their website lets you click on a part of the body, what type of surgery is needed, and then gives you a price estimate! Um, yes, please!
wow... I'm sorry :( that's terrible. You're so right, they should tell you the price first.
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